In light of the current Coronavirus (Covid-19) pandemic, please find below some useful information including contacts for local support services & advice, council updates, as well as a list of known event cancellations in Thame.
For the latest information always use reliable and official sources such as the Government’s website and the NHS on the links below:
Recently Added Information
- Thame Information Centre re-opens (Monday, Tuesdays, Thursdays and Fridays, 9am to 1pm)
- Oxfordshire is in Tier 2 (High Alert) from 2 December 2020
- Covid-19 Military Mobile Testing Unit at Chinnor RFC Thame on 4, 11 and 18 December
- Update from Rycote Practice on flu vaccinations for those aged 50-64
- Thame Town Council launches the Thame Advent Calendar
- Thame Blue Hearts phoneline and Thame Good Neighbour Scheme merge – if you need a helping hand during lockdown call 0330 022 1441.
A Message from the Mayor of Thame
During lockdown, the Town Mayor, Cllr Ann Midwinter, issued a message for the residents of Thame. Thank you so much to the Love Thame Helpers who are coordinating 180 ‘Blue Heart’ volunteers, have delivered over 1000 prescriptions and taken over 500 calls to support our local residents during this difficult time! View the video below (a transcript of the video can be download below the video):
A message for our Mayor, Cllr Ann Midwinter. Thank you so much to the Love Thame Helpers who are coordinating 180 'Blue Heart' volunteers, have delivered over 1000 prescriptions and taken over 500 calls to support our local residents during this difficult time!
Posted by Thame Town Council on Tuesday, 28 April 2020
Council Services & Information
To contact Thame Town Council for any assistance, please email (email@example.com) or call 01844 212833 (this number is monitored during our standard office hours).
- Thame Town Council announce plans to celebrate Christmas in Thame this year
- Thame Information Centre & Town Hall have reopened with reduced hours. Our phone lines and emails remain open during office hours and most staff are working from home, with regular communication with each other and Councillors via phone, email and video conferencing. Our post is being monitored regularly.
- Thame Market – For the latest updates, visit the Thame Tuesday Charter Market Facebook page.
- Skate Park, MUGA (Elms Park), Play Areas, Parks and Open Spaces – all are open. The equipment is not cleaned, so please regularly wash your hands, avoid touching your face and do not allow children to touch it with their mouths. Please maintain social distancing at all times – come back later if it is busy.
- Council Meetings – all Council Meetings are currently held on Zoom as permitted by Government legislation issued in April 2020. Please keep up to date with future Council meeting dates by visiting our schedule of meetings.
- Councillor Drop-In – whilst face-to-face meetings are on hold, so are our monthly Councillor Drop-Ins. If you would like to speak to a Councillor, please email or call the Town Council to be put in touch with a Councillor.
- High Street Recovery Plan – Thame Town Council has put together a plan to help the High Street recover, and you are encouraged to read and comment on it.
The Town Council will do all it can to support its local community and businesses, so please do contact us on the above information if you need help.
Below is a list of useful numbers and local support services, and make sure to check out the links to the Useful and Emergency Contacts pages too.
Support over the phone
Age UK Oxfordshire – 01865 411 288 – telephone support service including a friendly, regular weekly call to see how people are and offer advice if needed.
Help with prescription / shopping collections
Thame ‘Blue Hearts’ Helpers – Join the Love Thame Helpers Facebook Group to assist with local requests.
Thame Good Neighbour Scheme – 0330 022 1441. This scheme exists to help residents of Thame with tasks such as shopping and prescription collection. You will need to register with TGNS first to receive help or volunteer.
Oxfordshire All In / Oxfordshire Together – if you are not in a high risk category but still in need of support, there are a number of initiatives taking place across the county. You can visit Oxfordshire All In or Oxford Together for more information on community support near you.
Citizens Advice – the team are able to offer advice over the phone on 0300 330 9042 or by email firstname.lastname@example.org between 9am and 5pm on weekdays. You can also visit their website for advice related to Covid-19 and employment, as well as universal credit, benefits and scams.
Online Child Abuse – Reports of online child sexual abuse in the Thames Valley area were 146% higher in March 2020 in comparison with March 2019. Thames Valley Police have a list of online child abuse support services, resources and contact numbers.
Oxfordshire Domestic Abuse Services – free advice: 0800 731 0055 (Mon-Fri 10am-7pm), or the 24-hour National Domestic Abuse Helpline on 0808 2000 247.
Debt Support [PDF] – Christians Against Poverty (CAP) has opened a Debt Centre in partnership with Grace Church Thame and the support of all the churches in Thame. Call 0800 328 0006, Monday – Friday.
- Barley Hill Church
- Cornerstone Thame
- Grace Church Thame
- St Mary’s Church Thame
- St Joseph’s Catholic Church
NHS ‘Health at Home’ has lots of useful information on how to order repeat prescriptions, contact your GP, find out about urgent dental treatment, manage long-term conditions and maintain your mental and physical well-being.
Call: 01844 261066
Facebook updates: www.facebook.com/therycotepractice
Call: 01844 212553
Facebook updates: www.facebook.com/UnityHealth2020
Looking after yourself – these are unprecedented times and it is normal to feel anxious, stressed or worried, but it is important to take care of yourself during this time. Check out the Activities for Adults and Activities for Children sections of this page for resources and ideas. Exercise videos for the elderly – Generation Games (part of Age UK Oxfordshire) have uploaded exercise videos specifically for the elderly.
To protect yourself and others, always follow government guidance on social distancing and face masks, and observe good personal hygiene at all times.
Covid-19 symptoms? You must stay at home if you have Covid-19 symptoms. Do not leave the house except to get a covid-19 test.
- Get advice & check your symptoms via NHS online
- Coronavirus, flu or cold? Use this graphic to identify the different symptoms & their frequency [JPEG]
- Book a free NHS covid-19 test – only if you or someone you live with has covid-19 symptoms
Other medical conditions? Many non-urgent services, routine operations, referrals and outpatient appointments were cancelled during the Covid-19 outbreak, but some have since resumed – contact your GP for the latest update. If you have symptoms that you would normally speak to your GP about, do not hesitate to contact your GP (by phone/online). Necessary consultation may take place online, by telephone or video link and some may take place face-to-face with appropriate safety measures in place.
Do NOT order medication more than 2 weeks before you run out.
Boots will deliver prescriptions to
those that have a NHS shielding letter
those that have a GP letter to advise them to self-isolate
those with Covid symptoms
If this applies to you, call Boots High Street (01844 213882) or East Street (01844 218248) to arrange delivery – note both surgeries shut for 2 hours at lunch time and have limited hours at weekends.
The Love Thame Helpers will continue to deliver urgent medication and prescriptions for those who do not fall into one of the above categories. Call 0330 022 1441 or complete the Google Form to request prescription collection and delivery requests. The delivery team have been DBS checked and have strict protocols to manage the deliveries which protect them and you.
Update from Rycote Practice on 26/11/20: Patients aged between 50 and 64 who do not have an underlying health condition that places them at risk from flu may have recently seen in the media that they will be eligible for a free flu jab from 1st December this year. Please do not call the surgery as if you are eligible, you will receive a text message which will be updated as soon as appointments can be offered.
Prescriptions will be sent to your nominated Pharmacy – inform your GP practice which pharmacy you would like this sent to. (Note: Unity Health will automatically send to Boots High Street unless you told them otherwise). Boots offer a text alert service which you can sign-up to to be notified when your prescription is ready to collect.
Prescription Delivery to your home?
- The following online services allow you to order repeat prescriptions directly without being registered with online services (these are only available to Rycote Practice patients at present):
- JMW Vicary Pharmacy, Haddenham, also deliver. They will telephone you to prepay (where relevant) and then arrange a delivery to your door. 01844 291 960.
- See the Repeat Prescriptions section of this page as depending on your circumstances either Boots or the Love Thame Helpers may be able to deliver your prescription.
Other health support
- See also the Support & Advice Services section of this page
- Mental Health Helpline for Oxfordshire and Buckinghamshire (Adults: 01865 904 997, Children and young people: 01865 904 998) has been launched in partnership with Oxford Health NHS Foundation Trust and TalkingSpace Plus. It is open 24/7 and will direct people to the right mental health support to take pressure off NHS 111.
- Letter to a Loved One – if you have a relative or friend in a Buckinghamshire Healthcare NHS Trust Hospital, you can email email@example.com with a letter and a photograph, and the staff will print it off and give it to the patient for you. Please include the patient’s full name and date of birth, and their NHS number, ward number and location if known.
- Defibrillators – download ‘Save a Life’ app to find your nearest defibrillators.
- For Carers – locally based ‘Maud & Mum’ blog have put together a covid-19 guide for Carers
- Hospital visits – to protect patients and staff, Oxford University Hospitals have announced measures for visiting.
- Buckinghamshire Healthcare NHS Trust services at Thame Community Hub. View the information video on the steps taken by Bucks Healthcare NHS Trust in response to Covid-19.
- Sign up for the Town Council’s Business Newsletter for monthly updates.
- Join the ‘Thame Businesses Together’ forum created by the Town Council.
- Browse local businesses and list your own for free on the Shop OX9 Directory & Guide
- Thame Town Centre Covid-19 Recovery Action Plan – your thoughts are welcome and can be submitted via the survey at the bottom of the Action Plan page.
- South & Vale Business Support
- Vacancies in South Oxfordshire
- Contact SODC’s Economic Development Team – 01235 422208 or firstname.lastname@example.org
- Government covid-19 business support and guidance
- Self-Employed Helpline – call 0300 456 3565 for advice from HMRC on tax and benefits assistance
- Government business grants and financial support
If you would like to help the Thame Foodbank, you can download the Foodbank app to your phone, and select ‘Sharing Life Trust’ to see the current list of needed items locally. If you need support from the Foodbank, please call 0300 201 0212 or 07541 299010, or visit the Sharing Life Trust website.
Sharing Life Trust have launched a Community Larder for Thame. This will provide a way to access staple food, reduce food waste and improve the well-being of residents. For more information about the Community Larder, please visit the Sharing Life trust website.
Government Food Parcels for clinically extremely vulnerable persons
The service is not open for new registrations because people aren’t being advised to shield in most of England from 1 August 2020. If you’ve already registered and got priority access to supermarket deliveries, you’ll keep it.
Supermarket Priority Shopping Hours
The first hour of opening each day is usually reserved for the elderly, vulnerable and NHS workers (with ID), but please check before you travel to shop. Where possible try to use delivery services. Supermarkets are limiting the number of people in their stores at one time so you may be asked to queue outside.
There are lots of businesses locally who are offering a delivery service from their restaurants, cafes and butchers. Thame Rewards Club has posted a handy guide of the known businesses.
Below are some of the funding streams the Town Council is aware of, which are available for community organisations and individuals to apply to. Note that some funding applications below may be temporarily paused / being reviewed.
Creative / Sport
Community Groups / Organisations and Charities
- Oxfordshire All In list of resources & networks for community support groups.
- Charity Bank – a list of emergency funds for charities and social enterprises that are experiencing difficulties.
- Civil Society – a list of funding available for charities.
- National Lottery Awards for All – Grant funding between £300 and £10,000 for voluntary / community organisations in England who are supporting people at high risk or communities facing challenges as a result of Covid-19 measures.
- Oxfordshire County Council: Councillor Priority Fund – Applications are open, and Community Volunteer Groups may be eligible to apply for financial help with equipment and printing. Speak to your local County Councillor in the first instance.
- South Oxfordshire District Council grants for voluntary sector organisations
Each school will have their own arrangements for returning in September as well as online resources and facilities, so for the latest information please check their websites below. Parent-mail / newsletters will be the main way in which the school communicates with its parents so check your emails too.
- Barley Hill Primary School
- John Hampden Primary School
- Lord Williams’s School
- St Joseph’s Primary School
Ideas for School at Home
- Daily lessons for primary, secondary and students aged 16+ on BBC Bitesize
- P.E. Classes with Joe Wicks (The Body Coach) on YouTube
- Oxford Owl – English, Reading and Maths activities
- Quizzes and activities by Thame Museum
- Colouring In ‘Thank You’s’
- Check out Little Ankle Biters comprehensive list of ideas of activities to keep little ones busy and stay healthy.
- Spot the Difference! Local designer Ian Jones, who designed the Mayor’s Christmas Cards in 2018 and 2019, has produced a fun ‘spot the difference’ game to help keep the family amused. There are 25 anomalies in total – see if you can spot them all! View and download the image in our newsletter, and view the answers here.
- Download park-related activities from Fields in Trust including tree spotting guide, quizzes and bug hunting! They are also bringing parks to you by offering virtual tours of parks across the UK
- Learn a new language or skill
- NHS exercises to do at home including strengthening activities and workout videos
- Discover thousands of arts and culture creations and venues online (via Google)
Unfortunately Trading Standards have reported that there are currently various scams circulating relating to the Coronavirus.
Criminals are targeting individuals as well as industries. In common with most other crisis situations, criminals are using emails, text messages, social media posts, online advertisements and phone calls to defraud their unsuspecting victims.
The latest scam tries to convince people that they have been in contact with someone who has been tested positive, pretending to be Track and Trace. They then either ask for money to send them a test, or try to get hold of their personal details. If NHS test and trace calls you by phone, they will only use: 0300 013 5000. Contact tracers will not ask you to ring a premium rate number (09 or 087), access a website that does not belong to the Government or NHS, or for personal or bank details.
The following are known scams:
- Emails from doctors claiming to have a cure or vaccine
- Emails offering a Covid-19 Tax Refund – HMRC will never advise you of a tax refund in this way
- Online adverts for protective masks and sanitiser gels, and online appeals from fake charities
- Door-to-door salespersons offering Coronavirus tests
- Offers for help with shopping from people you do not know and where they request your bank card / cash
- Fake information / news on websites and social media
- Click on links in emails, especially ones that look too good to be true or where you do not know the sender (always check the email address as well as the sender’s name)
- Accept offers of help from strangers – always ask family, friends or a known organisation/channel to arrange help
- Give your bank card, details or cash to anyone you do not know
- Order products from unofficial websites – always use reputable brands and retailers
If you become aware or a victim of a scam, please report it to Citizens Advice.
The Town Council has been made aware that the following upcoming events in Thame have been cancelled or postponed:
- 4 December – Christmas Lights Switch-On (but check out Thame’s Christmas Advent Calendar webpage for events taking place throughout December)
- 24 December – Carols around the Tree
- Scouts postal service
All Thame Players productions and performances have been postponed to 2021.
Please check the respective websites of the following organisations for their Covid-19 re-opening policies:
- Thame Museum – currently closed during the second lockdown.
- Thame Senior Friendship Centre – currently closed during the second lockdown.
- Thame Youth Café – re-opening on 29 September 2020
- Donate unneeded Oxfordshire NRS loaned equipment. Details of the scheme and examples of loaned equipment [JPEG].
- Join the Love Thame Helpers Facebook Group, to assist with local requests for support.
- Volunteer with Thame’s Foodbank and Community Larder, both run by Sharing Life Trust
- Sew items for NHS Staff and face masks – join the ‘A Stitch in Thame’ Facebook Group who are coordinating efforts locally.
- Oxfordshire All In is Oxfordshire’s online database of volunteer opportunities supporting people across the county during the crisis.
- Donate to ‘Love in a Bag Thame’ (Facebook) who are coordinating bags for homeless people for Christmas. Various donation points are located in Thame and Haddenham up to mid-November.
- Volunteer with Thame Good Neighbour Scheme
Date posted: Monday 16 March 2020
Updated: Thursday 3 December 2020