Coronavirus Information

In light of the current Coronavirus (Covid-19) pandemic, please find below some useful information including contacts for local support services & advice, council updates, as well as a list of known event cancellations in Thame. 

For the latest information always use reliable and official sources such as the Government’s website and the NHS on the links below:

Government’s latest advice and guidance on Coronavirus

NHS Information & Advice

Download the NHS Covid-19 App

Check the number of cases in your area

Recently Added Information

  • Chinnor Rugby Club are trialling a new free homemade hot meal delivery service for the elderly and vulnerable of Thame and Chinnor using their catering facilities. Please contact the Town Council for more information.
  • Winter Support Grant Scheme will be available from 11 January until the end of March 2021 to provide support to vulnerable households and families with children particularly affected by the pandemic throughout the winter period where alternative sources of assistance may be unavailable.
  • During 2020, Thame Foodbank delivered 717 food parcels supporting 997 adults and 925 children in a total of 148 households. The number of food parcels represented a 73% increase on 2019 and the number of individual households increased by 29% from the previous year.
  • Update from Thame GP surgeries on the Covid-19 vaccine rollout
  • Warning over Covid-19 Vaccine scams
  • From 4 January 2021, England is in a National Lockdown and the Government have advised that you must stay at home. Guidance on what you can and can’t do is set out on the Government’s website.
  • The Thame Phone Support Line on 0330 022 1441 is there if you live in Thame and need support with food shopping and prescription collections or would like a friendly chat. The phone line is supported by the Thame Good Neighbour Scheme and Love Thame Helpers.
  • Thame Information Centre and Town Hall are currently closed. Town Council staff and Councillors can be contacted by email or phone during standard office hours.

Read our latest newsletter for all the latest updates

Read our latest business newsletter for the latest local business news

Covid-19 Vaccine update from Thame’s GP surgeries

Rycote Practice (at 21 January 2021)

Staff at the Rycote Practice are working 7 days a week to ensure that patients are vaccinated as soon as the Covid-19 vaccine arrives with us. We have now vaccinated all patients aged 75 or over who we have been able to contact and who have been well enough to receive the vaccine. If you are aware of any patient who is 75 or older who has not yet had their first dose of the vaccine please contact the surgery so that we can arrange their first dose. We have also vaccinated hundreds of frontline health and social care workers who are eligible for priority vaccination under government criteria.
We are now starting to focus on our shielding patients and those over the age of 70. We are fully committed to rolling out the vaccine as quickly as possible and are extremely grateful to patients for their support, understanding and words of encouragement at this extremely busy time. It means a huge amount to our doctors, nurses and administrative staff – thank you.

Unity Health (at 17 January 2021)

Our COVID vaccine clinics so far have been a great success. We started vaccinating on the 22nd December and, so far, we have delivered over 1,400 vaccines to our over 80’s and Health/Social care workers. We have just started vaccinating our patient’s living in care homes and patients in the next government cohort (75-79 years of age) and also those patients over 80 who could not have the Pfizer vaccine but can have the AstraZeneca (Oxford) vaccine. We have had help from a number of volunteers to run the clinics and we would like to thank them all for this help; it has been invaluable in ensuring the smooth flow of patients through the clinics.

Read the full update on the Unity Health Facebook Page.

Covid-19 Vaccine Priority List

For information the priority list (revised 30 December 2020) is:

  1. residents in a care home for older adults and their carers
  2. all those 80 years of age and over and frontline health and social care workers
  3. all those 75 years of age and over
  4. all those 70 years of age and over and clinically extremely vulnerable individuals
  5. all those 65 years of age and over
  6. all individuals aged 16 years to 64 years with underlying health conditions which put them at higher risk of serious disease and mortality
  7. all those 60 years of age and over
  8. all those 55 years of age and over
  9. all those 50 years of age and over
Please do not call the surgeries – they will contact you!
Please also remember that with infection rates still so high it is vitally important that you continue to wear a mask, practice good hand hygiene and observe social distancing until larger numbers of patients have been vaccinated. Stay Safe. Protect the NHS. Save Lives.

A Message from the Mayor of Thame

During lockdown, the Town Mayor, Cllr Ann Midwinter, issued a message for the residents of Thame. Thank you so much to the Love Thame Helpers who are coordinating 180 ‘Blue Heart’ volunteers, have delivered over 1000 prescriptions and taken over 500 calls to support our local residents during this difficult time! View the video below (a transcript of the video can be download below the video): 

A message for our Mayor, Cllr Ann Midwinter. Thank you so much to the Love Thame Helpers who are coordinating 180 'Blue Heart' volunteers, have delivered over 1000 prescriptions and taken over 500 calls to support our local residents during this difficult time!

Posted by Thame Town Council on Tuesday, 28 April 2020


Download the video transcript [Word Document]

Council Services & Information

Thame Town Council

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To contact Thame Town Council for any assistance, please email ( or call 01844 212833 (this number is monitored during our standard office hours).

  • Thame Information Centre is currently closed
  • Working arrangements – Staff and Councillors can continue to be contacted by phone or email during office hours (Mon-Thurs 9am-5pm and Fri 9am-4:30pm) and most staff are working from home, with regular communication with each other and Councillors via phone, email and video conferencing. Our post is being monitored regularly.
  • Thame Market – For the latest updates, visit the Thame Tuesday Charter Market Facebook page
  • Skate Park, Play Areas, Parks and Open Spaces – all are open. MUGA (Elms Park) and outdoor gyms are closed. The equipment is not cleaned, so please regularly wash your hands, avoid touching your face and do not allow children to touch it with their mouths. Please maintain social distancing at all times – come back later if it is busy.
  • Council Meetings – all Council Meetings are currently held on Zoom as permitted by Government legislation issued in April 2020. Please keep up to date with future Council meeting dates by visiting our schedule of meetings.
  • Councillor Drop-In – whilst face-to-face meetings are on hold, so are our monthly Councillor Drop-Ins. If you would like to speak to a Councillor, please email or call the Town Council to be put in touch with a Councillor.
  • High Street Recovery Plan – Thame Town Council has put together a plan to help the High Street recover, and you are encouraged to read and comment on it.

South Oxfordshire District Council – Covid-19 Service Updates and Support

Oxfordshire County Council – Covid-19 Service Updates and Support

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Local Support Services & Contacts

The Town Council will do all it can to support its local community and businesses, so please do contact us on the above information if you need help.

Below is a list of useful numbers and local support services, and make sure to check out the links to the Useful and Emergency Contacts pages too.

Support during Covid-19

Age UK Oxfordshire – 01865 411 288. Telephone support service including a friendly, regular weekly call to see how people are and offer advice if needed.

Thame Phone Support Line – 0330 022 1441. For residents of Thame who need support with food shopping and prescription collections or would like a friendly chat. The phone line is supported by the Thame Good Neighbour Scheme and Love Thame Helpers.

Oxfordshire All In / Oxford Together – if you are not in a high risk category but still in need of support, there are a number of initiatives taking place across Oxfordshire.

NHS Volunteer Responders – 0808 196 3646. A Government initiative to assist those self-isolating, shielding or needing extra support.

See also the Food Support and Financial Support sections of this page.

Support & Advice Services

Citizens Advice – the team are able to offer advice over the phone on 0808 278 7907 (freephone) or by email between 9am and 5pm on weekdays. You can also visit their website for advice related to Covid-19 and employment, as well as universal credit, benefits and scams.

Online Child Abuse Support Services – Reports of online child sexual abuse in the Thames Valley area were 146% higher in March 2020 in comparison with March 2019.

Oxfordshire Domestic Abuse Services – free advice: 0800 731 0055 (Mon-Fri 10am-7pm), or the 24-hour National Domestic Abuse Helpline on 0808 2000 247.

Debt Support [PDF] – Christians Against Poverty (CAP) has opened a Debt Centre in partnership with Grace Church Thame and the support of all the churches in Thame. Call 0800 328 0006, Monday – Friday.

Spiritual Support

Useful Contacts               Emergency Contacts

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Health & Care Support and Prescriptions

NHS ‘Health at Home’ has lots of useful information on how to order repeat prescriptions, contact your GP, find out about urgent dental treatment, manage long-term conditions and maintain your mental and physical well-being.

Rycote Practice

Call: 01844 261066
Rycote Practice – Facebook updates 

Unity Health

Call: 01844 212553
Unity Health – Facebook updates

Looking after yourself – these are unprecedented times and it is normal to feel anxious, stressed or worried, but it is important to take care of yourself during this time. Check out the Activities for Adults and Activities for Children sections of this page for resources and ideas. Exercise videos for the elderly – Generation Games (part of Age UK Oxfordshire) have uploaded exercise videos specifically for the elderly.

To protect yourself and others, always follow government Covid-19 guidance on social distancing and face masks, and observe good personal hygiene at all times.

Covid-19 symptoms? You must stay at home if you have Covid-19 symptoms. Do not leave the house except to get a covid-19 test. 

Other medical conditions? Many non-urgent services, routine operations, referrals and outpatient appointments were cancelled during the Covid-19 outbreak, but some have since resumed – contact your GP for the latest update. If you have symptoms that you would normally speak to your GP about, do not hesitate to contact your GP (by phone/online). Necessary consultation may take place online, by telephone or video link and some may take place face-to-face with appropriate safety measures in place.



Do NOT order medication more than 2 weeks before you run out.

Boots will deliver prescriptions to those:

  • that have a NHS shielding letter
  • that have a GP letter to advise them to self-isolate
  • with Covid symptoms

If this applies to you, call Boots High Street (01844 213882) or East Street (01844 218248) to arrange delivery – note both surgeries shut for 2 hours at lunch time and have limited hours at weekends. 

The Love Thame Helpers will continue to deliver urgent medication and prescriptions for those who do not fall into one of the above categories. Call 0330 022 1441 or complete the Google Form to request prescription collection and delivery requests. The delivery team have been DBS checked and have strict protocols to manage the deliveries which protect them and you. 

Collecting Prescriptions?

Prescriptions will be sent to your nominated Pharmacy – inform your GP practice which pharmacy you would like this sent to. (Note: Unity Health will automatically send to Boots High Street unless you told them otherwise). Boots offer a text alert service which you can sign-up to to be notified when your prescription is ready to collect.

Prescription Delivery to your home?
  • Boots Pharmacy and Pharmacy2U allow you to order repeat prescriptions directly without being registered with your doctor’s online services (these are only available to Rycote Practice patients at present)
  • JMW Vicary Pharmacy, Haddenham, also deliver. They will telephone you to prepay (where relevant) and then arrange a delivery to your door. 01844 291 960.

Other health support

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Support for Businesses & Self-Employed

Thame Initiatives

SODC Initiatives

Government Initiatives

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Food Support, Meal Deliveries & Supermarket Hours

Food Support

If you would like to help the Thame Foodbank, you can download the Foodbank app to your phone, and select ‘Sharing Life Trust’ to see the current list of needed items locally. If you need support from the Foodbank, please call 0300 201 0212 or 07541 299010, or visit the Sharing Life Trust website.

Sharing Life Trust have launched a Community Larder for Thame. This will provide a way to access staple food, reduce food waste and improve the well-being of residents. For more information about the Community Larder, please visit the Sharing Life trust website.

Supermarket Priority Shopping Hours

The first hour of opening each day is usually reserved for the elderly, vulnerable and NHS workers (with ID), but please check before you travel to shop. Where possible try to use delivery services. Supermarkets are limiting the number of people in their stores at one time so you may be asked to queue outside. 

Meal Deliveries

There are lots of businesses locally who are offering a delivery service from their restaurants, cafes and butchers. Thame Rewards Club has posted a handy guide of the known businesses.

Chinnor Rugby Club are trialling a new service to provide free homemade hot meals to the elderly and vulnerable of Thame and Chinnor. This new venture would be based at the catering facility already on site and would be funded by the club’s sponsors and delivered by volunteers possibly twice a week. So if you, or anyone you know would benefit from a free homemade meal delivered to your door, please in the first instance call the Information Centre on 01844 212833 or email to leave your name and contact details. Once the organisers have an idea of numbers they will be able to look at the viability of the scheme and hopefully progress this amazing community project.

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Financial Support

Below are some of the funding streams the Town Council is aware of, which are available for community organisations and individuals to apply to. Note that some funding applications below may be temporarily paused / being reviewed.

Creative / Sport

Community Groups / Organisations and Charities


  • Winter Support Grant Scheme will be available from 11 January until the end of March 2021 to provide support to vulnerable households and families with children particularly affected by the pandemic throughout the winter period where alternative sources of assistance may be unavailable.

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Activities for Children

Each school will have their own arrangements for returning to school as well as online resources and facilities, so for the latest information please check their websites below. Parent-mail / newsletters will be the main way in which the school communicates with its parents so check your emails too.

Ideas for School at Home

Fun Activities

Activities for Adults

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Covid-19 Vaccine Scams

Residents are urged to be on their guard against scammers using the promise of a coronavirus vaccine to con them out of money. Criminals across the country are contacting people out of the blue with offers of a coronavirus vaccination. These approaches have been made by text or from a recorded voice message on the telephone. In each case the recipient is required to respond by clicking a link in the text message or by pressing 1 when receiving the call. They are then asked to give personal information, as well as financial details to book their vaccination. However, these are scams, with criminals exploiting the pandemic to attempt to steal personal details and people’s money. The NHS is currently offering the COVID-19 vaccine free of charge to people most at risk from coronavirus. These people will be contacted by the NHS.

Warning Signs

  • Scammers who try to get you to pay them money for ‘early access’ to the vaccine.
  • Scammers who ask for private information such as bank account details or your NHS number.
  • Scammers knocking on your door claiming they can get you early access to the COVID-19 vaccine.
  • Vaccine-themed phishing campaigns from suspicious email addresses with hyperlinks that contain misspelled domain names.
  • Highly emotive language designed to manipulate you; do not supply login credentials or personal information in response to an email.

Steps to avoid being caught by a scam

  • Monitor key financial accounts regularly.
  • Keep software and apps updated.
  • If you get a suspicious text asking you to click on a link this could be a scam. Do not click on the link.
  • If you receive a recorded voice message on your phone and are asked to press a number, this could be a scam. Do not press any buttons and do not call the number back.
  • Report all scams via Citizens Advice Consumer Service on 0808 223 1133.

Before clicking on a link or providing your personal details, stop and ‘take five’. Never be afraid to delete the text, put the phone down or close the door. To find out more about how scams work, the harm they cause and how you can help to protect people in your community, consider becoming a Friend Against Scams and read about the ‘Take 5’ campaign.

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Event Cancellations & Closures

The Town Council is not aware of any upcoming events that have been cancelled / postponed at this stage.

Please check the respective websites of the following organisations for their Covid-19 re-opening policies:

  • Thame Theatre – All Thame Players productions and performances have been postponed to 2021.
  • Thame Museum – currently open 10am-4pm on Wednesdays and Saturdays.
  • Thame Senior Friendship Centre – check the website for updates
  • Thame Youth Café – currently closed, check the Facebook page for updates

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How Can I Help?

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Date posted: Monday 16 March 2020

Updated: Thursday 21 January 2021